Ballina Shire Council has made the difficult decision to close Flat Rock Tent Park effective immediately in light of the new guidelines related to COVID-19 and the advice from the Australian Government against all non-essential domestic travel.
At this stage the park will be closed until the end of June 2020. This will affect all bookings made up to 30 June 2020.
Whilst we understand that this may be a disappointment to campers who had booked, particularly for Easter, Council wants to ensure the well-being of our park managers and that we comply with the government directives.
As a result of the closure any bookings held by the Park up until 30 June 2020 will be provided with a full refund or credit to another booking.
As it will be a fairly busy time for the Park Management if you have a current booking up to end of 30 June 2020 please email email@example.com with the details of your booking, current contact details and whether you would like a refund or credit. The staff will then be able to contact you to assist moving forward.
Your assistance in this matter would be greatly appreciated.
The Park Managers will be remaining at the Park and are happy to assist with your enquiries preferably by email in the first instance.
We thank you for your patience during this difficult time and look forward to welcoming you back to the Park very soon.